Job Summary:
The Warehouse Manager's primary purpose is to coach, develop and lead the Warehouse Supervisors, Inventory Specialists, and in some cases, Forklift Operators within a Zone Warehouse Operation. This role provides supervision, training, coaching & development, skill building and support/motivation to their Warehouse Teams. Activities to accomplish this include: work-withs, goal setting, KPI's and objectives, performance tracking, and support for the execution of Warehouse Planning Meetings (WPM's).
Responsibilities/Duties:
Inventory
' Ensure Daily/EOM Inventory process execution
' Maintain and Forecast proper inventory levels
' PCOG's Management
' Ensure execution of random check-in/check-out audits
' Comply to all Company equipment and product audits
' Ensure all equipment return / tagging procedures are in place
' Execution / ownership of product variance controls / reduction plans
Warehouse
' Manage headcount, direct labor, & temporary labor dollars
' Track, Support and Utilize Warehouse KPI's to identify performance opportunities
' Ensure Full Service Loading Process compliance
' Ensure QC Chain of Custody process compliance
Facility
' Monitor and improve facility Safety / Security / Environmental / Quality standards through observations and inspections
' Maintain appropriate appearance/cleanliness in all locations (GMP compliance)
' Maintain proper regulatory compliance programs (Hazardous Communication, Emergency Evacuation, and Forklift training)
Ultimately the goal of the Warehouse Manager is to develop high-performing Warehouse Teams that consistently achieve their productivity goals. The Warehouse Manager also plays a crucial role in establishing team norms; ensuring alignment to Company Aspirations and Beliefs; building teamwork between Route Operations; and serving as the overall Warehouse Operations leader for the Zone. Finally, the Warehouse Manager establishes the expectations for their teams performance via the merit review and 1on1 process and demonstrating adherence to all company policies and procedures.
Inclusion of the Warehouse Manager position in the Zone structure is recommended when there are 3+ Branches, multiple geographically dispersed Branches, and/or the Zone Logistcs Manager direct reporting structure exceeds 15 directs.
Requirements:
' College degree preferred / High school diploma or equivalent required
' 2 - 5 years previous supervisory experience preferred
' Valid driver's license
' PC experience preferred (RMS, Excel, etc.)
' Alignment and commitment to Company's Aspirations & Beliefs (core values)
' Demonstrates confidence and influence in leading team to achieve productivity goals
' Skilled communicator (in groups and 1-on-1), who can set clear expectations with direct reports
' Ability to hold direct reports accountable through both quantitative and qualitative goal attainment
' Ability to provide training and development for direct reports
' Ability to handle physical requirements, including, but not limited to, repeated bending, stretching, twisting, and lifting up to 45 pounds
' Able to conduct regular inventory counts and audits
' Able to safely use various warehouse equipment, including a forklift